Last updated: July 2026. Kindred Haven Villas operates kindredhaven.sbs and processes personal data in line with UK GDPR and the Data Protection Act 2018.
Who we are
The data controller is Kindred Haven Villas, 9 Gentleman's Walk, NR2 1NA Norwich, United Kingdom. Contact: [email protected] or +44 1603 555 920.
Information we collect
When you email us or submit the contact form, we receive your name, email address, phone number if provided, property location, and message content. During commissions we may hold site addresses, room measurements, and purchase lists tied to your project.
How we use your data
We use contact details to respond to enquiries, schedule visits, and deliver styling services you request. Project notes are kept to honour warranties on our work and to resume phased commissions. We do not sell personal data to third parties.
Legal bases
Enquiry handling relies on legitimate interest in operating our studio. Contract performance applies once you engage us for paid work. Marketing emails are sent only with your consent and include an unsubscribe option.
Retention
Enquiries we do not convert are deleted within eighteen months. Project folders for completed work are archived for seven years for tax and dispute purposes, then securely destroyed.
Your rights
You may request access, correction, erasure, restriction, or portability of your personal data, and object to processing where applicable. Contact us at the email above; you may also complain to the Information Commissioner's Office.
Processors and transfers
Email and calendar tools may store data on servers outside the UK under standard contractual clauses. We use no advertising trackers on this website beyond the local cookie preference described on cookies.html.