Stage one — walk-through and measure
We visit your property with a tape, camera, and notebook — no laser gadgets unless the room is a new extension with square walls. Fixed elements like chimneys, radiators, and beam drops are sketched first because they rarely move.
You receive a short written summary within five working days listing what stays, what goes, and which rooms belong on the Scope column of your board.
Stage two — layout options
For each priority room we produce two furniture plans at scale, showing circulation paths and plug positions. Owners in split-level flint cottages often pick a mix of elements from both plans rather than one wholesale layout.
Layouts are presented as printed sheets at the studio or posted flat if you live outside Norfolk for most of the year.
Stage three — palette and sourcing
Paint, timber, textiles, and hardware samples assemble on a board labelled by room. We add retail links and maker contacts but never mark up goods — our fee covers time, not hidden product margin.
Lead times for bespoke joinery and loose covers are flagged early so styling day is not booked before upholstery arrives.
Stage four — purchase coordination
We can place orders on your behalf with written approval for each basket, or hand you a sequenced list to buy directly. Delivery windows are grouped where possible so you are not living among twenty cartons for a month.
Large pieces are checked against door heights and stair turns recorded at stage one to avoid return lorries on narrow Norfolk lanes.
Stage five — styling day and handoff
Our team arranges furniture, hangs art at eye level for seated and standing views, dresses beds, and places lamps. You receive a room folder with supplier details, care notes, and spare fixings.
The card moves to Handoff on the board; we remain available by email for two weeks for small placement tweaks at no extra charge.